Tatvam uses AI to collect and analyze all customer comments that a business receives from social media sources, online reviews, internal surveys, support emails, and more. It converts all of this qualitative, unstructured data into high-value business insights that are used to measure and improve customer experience (CX), reduce customer churn, and increase new customer acquisition.
We are currently working with a number of high-profile CX-focused companies, including: Merlin Entertainment, Georgia Aquarium, Hartsfield-Jackson Atlanta International Airport, NBA Digital, Herschend Family Entertainment, St. Louis Gateway Arch, Space Center Houston and many more.