NetServ

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Dovetail Roadrunner

Revamping existing application with API Integration

Dovetail Roadrunner

Revamping existing application with API Integration

Business Challenge:

The major challenge for the customer was interacting with insurance providers and integrating them with the platform. 80% of the application needed updates every week to meet the underwriting requirements due to static content. The platform initially supported only three lines of business with two insurance providers, which resulted in less revenue to the customer. Due to static content for future enhancements, the complete application had to be refined. The customer sought a partner who could support their product roadmap seamlessly by handling this niche technology and deliver results without any anomalies.

Customer Location:

USA

Solution Overview:

NetServ addressed customer’s business problem by integrating third-party APIs to resolve the static content and make it dynamic for underwriting requirements, reducing maintenance costs by 80%.

Our Approach:

  • Integration of APIs reduced costs by 80% of communications with individual insurance providers regarding changes in underwriting guidelines.
  • Customer revenues increased (by how much?) as a result of the current platform supporting five line of business and eight insurance providers, earlier it was supported only three lines of business and two insurance providers.
  • Further enhancements were also possible without significant changes to the application due to successful integration.
  • Providing suggestions/recommendation for new enhancements.

Technologies Used:

Services Delivered:

  • Planning and Estimation
  • Design and Development
  • End-to-end Testing
  • Product Deployment Support
  • Production Support
  • Integration with External Systems

Benefits:

  • Within a span of nine months, NetServ was instrumental in the production release of five products with eight carriers within planned timelines resulting in an ROI increase (of how much?)

Business Challenge:

The major challenge for the customer was interacting with insurance providers and integrating them with the platform. 80% of the application needed updates every week to meet the underwriting requirements due to static content. The platform initially supported only three lines of business with two insurance providers, which resulted in less revenue to the customer. Due to static content for future enhancements, the complete application had to be refined. The customer sought a partner who could support their product roadmap seamlessly by handling this niche technology and deliver results without any anomalies.

Customer Location:

USA

Solution Overview:

NetServ addressed customer’s business problem by integrating third-party APIs to resolve the static content and make it dynamic for underwriting requirements, reducing maintenance costs by 80%.

Our Approach:

  • Integration of APIs reduced costs by 80% of communications with individual insurance providers regarding changes in underwriting guidelines.
  • Customer revenues increased (by how much?) as a result of the current platform supporting five line of business and eight insurance providers, earlier it was supported only three lines of business and two insurance providers.
  • Further enhancements were also possible without significant changes to the application due to successful integration.
  • Providing suggestions/recommendation for new enhancements.

Technologies Used:

Services Delivered:

  • Planning and Estimation
  • Design and Development
  • End-to-end Testing
  • Product Deployment Support
  • Production Support
  • Integration with External Systems

Benefits:

  • Within a span of nine months, NetServ was instrumental in the production release of five products with eight carriers within planned timelines resulting in an ROI increase (of how much?)